Last updated：September,2024
Welcome to Upfun! This is our English terms of
service agreement with you. If there's a translation issue, this
version takes precedence. We value your privacy. Here's a quick
overview of how we manage your personal data when you use our
services.
The types of information we collect
We may collect and use the following information about you:
Information you give us. You provide us with information, such
as your name, social media login details, phone number,
photograph, and language selection when registering or using our
Platform. This information also, this category will include your
profile, and account details, including but not limited to, your
Apple, Google or any other third-party payment channel account
where required for the purpose of paying. It also includes
user-generated content, photographs and other content that you
choose to upload on our Platform.
Information you choose to share from your social networks. When
you link your social network or public forum account (e.g.,
Facebook, Twitter) to our Platform, you or your social network
will provide us with information from those accounts, including
data related to your use of the Platform on those platforms. For
details on how and why the social network provider processes
your data, refer to their privacy policies.
Technical Information we collect about you. We automatically
collect certain information from you when you use the Platform,
including your IP address,or other unique device identifiers,
your browsing history (including content you have viewed in the
Platform), your mobile carrier, time zone setting, mobile or
device information including the model of your device, your
screen resolution, operating system and platform and information
regarding your use of the Platform.
Behavioural information we collect about you. We collect info
about how you use our Services, like the content you create and
upload. We also link your subscriber details to your Platform
activity across devices using your phone or social media log-in.
Information from third parties. We will get info from third
parties like ad networks and analytics providers, as well as
other sources like business directories and public databases.
We gather and process info you give us, like personal details,
when you use our messaging feature（includes the content and
details about when messages are sent, received, read, and who's
involved）. Please be aware that messages sent to other users of
our Service will be accessible by those other users and that we
are not responsible for the manner in which those users use or
disclose messages.
When you upload content to the Platform (“User Content”), you
automatically upload certain metadata that is connected to the
User Content. This metadata describes your content, providing
details such as its collection method, format, and your account
information, which helps others trace the content back to you.
Metadata will further consist of additional data that you choose
to provide with the content, e.g., any hashtags you use to mark
keywords in the content or comments.
Buy Golds, Diamonds, or Subscription Services via Apple iTunes,
Google Play, or other authorized methods. We'll collect
financial, billing, device, and network information during
transactions. Please review the relevant terms and notices
regarding the handling of such data. To credit your account
accurately, we keep purchase records, timing, and amounts. For
in-app Golds or Diamonds, see our Virtual Items Policy.
Cookie We, along with our service providers and business
partners, use cookies and other similar technologies (“Cookies”)
to automatically collect information, measure and analyze which
web pages you click on and how you use the Platform, enhance
your experience, and improve the Platform. Cookies are small
files that, when stored on your device, enable the Platform to
provide certain features and functionality. You may be able to
refuse or disable Cookies by adjusting your browser settings.
Because each browser is different, please consult the
instructions provided by your browser. Please note that you may
need to take additional steps to refuse or disable certain types
of Cookies. If you choose to refuse, disable, or delete Cookies,
some of the functionality of the Platform may no longer be
available to you.
Analytics information
On our Platform, we use third-party analytics tools to help us
measure traffic and usage trends for the Services. Traffic
refers to the different data flows surrounding activities of the
users on the Services. These tools collect device or Service
information, such as visited pages and add-ons, to improve our
Services. This information helps us report and evaluate user
activities and patterns, providing services accordingly.
How we use your information
We will use the information we collect about you in the
following ways:
To manage the Platform and ensure its stability and security, we
need to use your data for operations such as troubleshooting and
data analysis;
We use your data to enhance your experience, such as
personalizing content, improving the Platform, and providing
services based on your country settings;
We use your data to facilitate social features, like adding
friends, and to offer user support;
Your profile information can be shared or used for
communication. We use your data to detect misuse and notify you
of service changes.
to help us detect abuse, fraud, and illegal activity on the
Platform.
to communicate with you;
We use your data to enforce our terms and conditions.
How we share your information
We will share your information with selected third parties,
including cloud storage providers for data storage and disaster
recovery, analytics and search engine providers to optimize our
Platform, IT service providers, and our corporate group members
for Platform improvement, illegal use prevention, user growth,
development, engineering, and internal business purposes.
We will share your information with law enforcement or other
organizations if legally required or reasonably necessary to:
comply with legal obligations, processes, or requests;
enforce our Terms of Service, other agreements, policies, and
standards, including the investigation of any potential
violations;
detect, prevent, or otherwise address security, fraud, or
technical issues;
or protect the rights, property, or safety of us, our users, a
third party, or the public as required or permitted by law
(including exchanging information with other companies and
organizations for the purposes of fraud protection and credit
risk reduction).
Your Rights
If you have registered for an account, you may access and update
certain personal information, which you have provided to us, by
logging into your online account and using the features and
functionalities available there.
The security of your information
We take steps to ensure that your information is treated
securely and in accordance with this policy. Unfortunately,
internet transmission is not fully secure. Despite our best
efforts, such as encryption, we cannot guarantee the security of
information transmitted through our Platform. We have
appropriate technical and organizational measures to manage
risks to the rights and freedoms of users. We continuously
update these measures to enhance system security.
Please be aware that the Platform does not have access to your
Facebook or Twitter account details, as these third parties
communicate with the Platform using encrypted tokens. If you
signed up with a phone number, only you can see it on the
Platform. Additionally, your profile photo, country, username,
level, rank, and win rate are public and can be seen by anyone
on the platform.
How long we keep your information
We determine the retention period for your information based on
criteria including: our contractual obligations and rights,
legal requirements to retain data, statutes of limitations,
legitimate business purposes, and disputes or potential
disputes.
After you have terminated your use of our Services, we can store
your information in an aggregated and anonymised format.
Notwithstanding the foregoing, we can also retain any personal
information as reasonably necessary to comply with our legal
obligations, allow us to resolve and litigate disputes, and to
enforce our agreements.
Information relating to children
The Platform is not directed at children under the age of 13. If
we find that personal information has been collected from people
under the age of 13, we will delete that information and
terminate that person's account.If the law of the user's
residential area has special provisions for users over the age
of 13 to use the platform and for the platform to collect the
personal information of users over the age of 13, we will comply
with the provisions of the local law.If you think we collect
information about children under the age of 13 or that is
prohibited by local law, please contact us:[email protected]
Changes
We'll notify all users of significant policy changes via
Platform notice. You should look at this policy regularly to
check for any changes. We will also update the 'Last Updated'
date at the top of this policy, which reflects the effective
date of such policy. Continuing to use the Services after an
update means you accept it. If you disagree, stop accessing or
using the Services.
Where we store your personal data
The personal data that we collect from you will be transferred
to, and stored at cloud server in Germany.
How users can request data deletion
(1) Methods for users to request deletion of their personal
data:
If you want to request deletion of the data we have collected,
please briefly fill in the reason for deletion and send it to
our official email:
[email protected]. We will process your request immediately and send the result
to your email.
(2) Upfun official statement: The user's personal data will be
deleted upon request.